Goods are the buyer’s responsibility until they are safely returned to Sabrina’s Closet. Items may also be returned in person at our showroom in Montreal by appointment. Return shipping is at the cost of the buyer. Return item(s) to the following address.Fill it out and include it in your parcel.Make sure to include your order number in the email. Refunds are issued to the original mode of payment. Once the refund has been processed you will receive an email confirmation. Please allow 8 business days during holiday periods. Processing time for refunds is 5 business days from the date that the return item is received by Sabrina’s Closet. If the return is refused it will be shipped back to the buyer at the buyer’s cost. You will be notified via email if the return is not accepted. Sabrina’s Closet reserves the right to refuse a return if items are not returned in their original condition, have any noticeable scents, or does not follow the conditions above. Once Sabrina’s Closet has received your return package, all returned items will be inspected before a refund is issued. Shipping and import fees are non-refundable.The Sabrina’s Closet return tag must be in tact.Items must be returned in their original condition including tags, shoe boxes, duster bags (where applicable).Any returns shipped after this timeframe may be denied. Returned items must be shipped back with tracking within 72 hours of receiving your order.Your satisfaction is our highest concern, so please take the time to familiarize yourself with the following conditions: Weekends and public holidays are not included.Ĭanada Post - Regular Parcel (2-7 business days) $15Ĭanada Post – Expedited (2-7 business days) $25Ĭanada Post – International Surface (4-6 weeks) $65 Please note that these are estimated arrivals times. Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer. We are not responsible for any lost or stolen package(s) delayed by postal services. Sabrina's Closet reserves the rights to cancel any orders that involve product availability in which the customers will be contacted. All packages are provided with insurance and tracking numbers. Shipping time may vary due to product availability. We process all orders within 1-3 business days excluding holidays and weekends.
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